- Merchandise must be in NEW condition along with All the original packaging.
- Merchandise to be returned must be shipped in a protective box in addition to the manufacturer’s packaging.
- You will receive a refund within 7 business days of our receiving your return.
- You are required to provide us with a tracking number upon returning shipment.
Manufacturer’s Warranty Claims
Products are sold together with and subject to the applicable licensing agreements and/or warranties of the Manufacturer. Other than the manufacturer’s express written warranties, all products are sold as is and without warranty express or implied. XStrikebowling.com assumes no responsibility or liability for manufacturer’s warranty claims. XStrikebowling.com reserves the right to require buyers to return defective goods directly to the manufacturer under the manufacturer’s return policy. Freight or transportation costs required to replace any product under the terms of the manufacturer’s limited warranty will be at the buyer’s expense.
Order Cancellation Refund Policy
All credit cards are debited at time of purchase for amount of purchase to ensure validity of credit card. Cancellation will incure a fifteen percent (15%) restocking fee deducted from your refund. This will cover the costs and fees we incur in processing your order. An order is considered placed when you agree to purchase.
Claims of a shortage, misshipment, or damaged goods must be received within 5 business days of receipt or the goods will be deemed delivered and accepted as of the invoice date.
Refusal Of Package
If you refuse a package without XStrikebowling.com’s consent to do so, we reserve the right to charge you any fees that may be incurred by the shipping company.
Bowling Shoes
If you have purchased bowling shoes and need to try them on for size, please do so on a clean/dry surface. If the shoes are not in NEW condition, we cannot accept them.
Packaging
Please keep all original packaging until you are certain that you will not return or exchange the merchandise.
Call 631-388-2668 for return authorization.